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Frequently Asked Questions

Does MASA work while I am at home?
Absolutely!  Whether you are in need of specialized medicine not available locally, or if you become ill or suffer an injury that requires local transportation by ground ambulance or helicopter, or if you need to be transported by air ambulance to an upgraded medical facility, MASA will be there for you.

How does MASA work when I am traveling?
If you suffer an illness or injury that requires hospitalization MASA can return you home for treatment or to recuperate in familiar surroundings.  If you require air ambulance transportation, MASA can send a relative or friend with you and if your vehicle is stranded MASA will return that to your home by a bonded driver.

Who makes the decision if I am going to be transported by an air ambulance?
Your attending physician and MASA's medical director determine where and when you will be flown.  Once the decision has been made, MASA takes charge.

How much does an air ambulance flight cost?
Air ambulance transportation is expensive, sometimes $50,000 or even more! In most instances health insurance or Medicare coverage pays little, if any, of this expense and they don't provide the other benefits that MASA provides to you with the Platinum membership.

What happens if I pass away while away from home?
MASA will make the arrangements and pay for the return of a member's remains to the airport nearest to the member's permanent residence.

Where can I use MASA's services?
MASA's Platinum Members have worldwide coverage.  Wherever you go, MASA is there with you!

How do I qualify to become a MASA member?
Simply print and complete the enrollment form and mail it back to us with your choice of payment.  Or, you can enroll over the telephone with a credit or debit card by calling 800.258.7041. All association members are eligible for membership at the same price, regardless of age or medical condition.

How can I obtain more information about MASA benefits?
Contact AMBA’s toll free number 800.258.7041 for additional information.